We are happy to assist with a return of non-personalized items so long as the item has not been worn, washed, or used.
We offer a 30-day return policy that begins from the date your order is received. After this time frame, we are unable to assist with a return.
Please note that some products — such as personalized items, charitable items, or those marked final sale — aren’t eligible for return.
To initiate a return, you can reach out to our customer service team via email contact@vizshopsupport.com or by visiting our Support Center and clicking Message Customer Support. Our support team will respond to your return request as quickly as possible.